Recover Files from HP RAID

Mostly data recovery involves single hard drives or mobile phones, but from time to time I get enquiries about my services to recover data from people who have lost files from a larger RAID server machine. The enquiry below involves recovering the files from an HP MSA2012SA server. I answered the call and diagnosed the system had multiple failures of a serious nature. Rather than attempt (and potentially screw up) the recovery myself, I called in the experts - Data Clinic Ltd - who have much experience with rescuing the files from failed HP servers. They were able to get the files back within 2 or so days so that's a win:win story all round. Here's the original enquiry:


We have a HP MSA2012sa. we have 8 drives configured with raid 5. 2 disks failed and went to QTOF. 2 failed disk also lost meta data.


RAID and servers like the HP MSA2012sa above are used as large file sharing computers. Typically they hold a lot of company data and people individual files. When a server fails or "goes down", it usually has a big impact as it stops several people working. Therefore retrieving the files and getting the system back up and running again ASAP is a priority.


Servers of course should always be backed up but sometimes are not. Data isn't always recoverable either and the loss of data from a large server can have a huge detrimental impact on a company.

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Hard Disk Drive
This is a hard disk drive. These are the things that store all the data from your computers, tablets and phones. There are billions of them in the world, but most people know absolutely nothing about them.